Privacy policy
KRX Australia Pty Ltd
1. We respect your privacy
(a) KRX Australia Pty Ltd respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
(b) "Personal information" is information we hold which is identifiable as being about you.
2. Collection of personal information
(a) KRX Australia Pty Ltd will, from time to time, receive and store personal information you enter onto our website, provide to us directly, or give to us in other forms.
(b) You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order.
(c) We may collect additional information at other times, including (but not limited to) when you provide feedback, information about your personal or business affairs, change your content or email preferences, respond to surveys/promotions, provide financial or credit card information, or communicate with our customer support.
(d) Additionally, we may also collect any other information you provide while interacting with us.
3. How we collect your personal information
(a) KRX Australia Pty Ltd collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website, and when we provide our services to you.
(b) We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
4. Use of your personal information
(a) KRX Australia Pty Ltd may use personal information collected from you to provide you with information, updates, and our services.
(b) We may also make you aware of new and additional products, services, and opportunities available to you.
(c) Your personal information may be used to improve our products and services and better understand your needs.
(d) KRX Australia Pty Ltd may contact you by telephone, email, SMS, or mail.
5. Disclosure of your personal information
(a) We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors, insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
(b) We may disclose personal information to comply with a legal requirement, such as law, regulation, court order, subpoena, warrant, or in response to a law enforcement request.
(c) We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of KRX Australia Pty Ltd, www.krxaesthetics.com.au, its customers or third parties.
(d) Information we collect may be stored, processed, or transferred between parties located outside of Australia.
(e) If there is a change of control in our business or a sale/transfer of business assets, we reserve the right to transfer our user databases (including personal and non-personal information) to the extent permissible at law. This may be disclosed to a potential purchaser under confidentiality terms.
(f) By providing us with personal information, you consent to this Privacy Policy and the types of disclosure covered. Where we disclose personal information to third parties, we will request that they follow this Policy.
6. Security of your personal information
(a) KRX Australia Pty Ltd is committed to ensuring that the information you provide is secure. We have put in place suitable physical, electronic, and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss, and unauthorised access, modification, or disclosure.
(b) The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information you transmit to us or receive from us. While we take measures to safeguard against unauthorised disclosures, we cannot assure you that personal information will not be disclosed in a manner inconsistent with this Policy.
7. Access to your personal information
(a) You may request details of personal information we hold about you in accordance with the Privacy Act 1988 (Cth). A small administrative fee may be payable for providing such information.
(b) If you would like a copy of the information we hold about you, or believe any information we hold is inaccurate, out of date, incomplete, irrelevant, or misleading, please email us at info@krxaesthetics.com.au.
(c) We reserve the right to refuse to provide information in certain circumstances set out in the Privacy Act.
8. Complaints about privacy
(a) If you have any complaints about our privacy practices, please email us at info@krxaesthetics.com.au.
(b) We take complaints seriously and will respond promptly after receiving written notice of your complaint.
9. Changes to Privacy Policy
(a) Please be aware that we may change this Privacy Policy in the future.
(b) We may modify this Policy at any time, in our sole discretion, and all modifications will be effective immediately upon posting on our website. Please check back regularly to review our Privacy Policy.
10. Website
(a) When you visit our website (www.krxaesthetics.com.au) we may collect information such as browser type, operating system, and the website visited immediately before coming to our site. This information is aggregated to analyse how people use our site, so we can improve our services.
(b) Cookies
We may use cookies on our website. Cookies are small files that identify you when you return to the site and store details about your use. Cookies are not malicious programs. Most web browsers accept cookies by default, but you can reject them in your browser settings. This may prevent you from taking full advantage of our website.
Cookies may also be used to analyse website traffic and serve relevant ads via third-party services such as Google Ads. These ads may appear on our site or other websites you visit.
(c) Third-party sites
Our website may contain links to other websites not owned or controlled by us. These are for your convenience only. Links to third-party websites do not constitute sponsorship, endorsement, or approval.
KRX Australia Pty Ltd is not responsible for the privacy practices of other websites. We encourage you to read the privacy statements of any site that collects personal information.